Privacy Policy

Last Updated: September 6, 2026

At Chopvia, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains how we collect, use, and protect your information when you visit Chopvia.shop or place an order with us.

1. Information We Collect

When you place an order or interact with our website, we may collect information such as:

• Full name

• Shipping and billing address

• Phone number

• Email address

• Order and transaction details

• Information you provide when contacting customer support

• Device, browser, and website usage information

We only collect information that is reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Send order confirmations and shipping updates

• Provide customer support

• Process refunds, returns, and replacements

• Improve our website, products, and shopping experience

• Prevent fraudulent or unauthorized transactions

• Send promotional communications where permitted and where you have provided appropriate consent

3. Payment Information

Payments are processed through third-party payment providers. Chopvia does not directly store your complete credit card, debit card, or other payment credentials on our servers.

Payment providers may collect and process payment information according to their own privacy policies.

4. Cookies

Our website may use cookies and similar technologies to:

• Keep your shopping cart functioning

• Remember your preferences

• Understand how visitors use our website

• Improve website performance

• Measure advertising and marketing effectiveness

You can manage or disable cookies through your browser settings, although some website features may not function properly as a result.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers that help us operate our business, including:

• Payment processors

• Shipping and logistics providers

• Website and ecommerce service providers

• Analytics and advertising platforms

• Customer support and communication services

These providers receive only the information reasonably necessary to perform their services.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Third-Party Services

Our website may contain integrations, tools, or links provided by third parties. Their collection and use of information may be governed by their own privacy policies.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, contact us using the details below.

9. Children's Privacy

Our website is not intended for children to independently make purchases or provide personal information.

We do not knowingly collect personal information from children for the purpose of conducting transactions.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, or legal requirements.

Any updated version will be posted on this page with a revised Last Updated date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

Chopvia Customer Support
Email: help@chopvia.shop
Website: Chopvia.shop